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We design and engineer every Micro scooter to be built to last, built to outlast.​
We are delighted to offer you simple, peace-of-mind protection for your Micro scooter that’s worry-free and with no strings attached.​
Choose an option to suit you that offers extended protection, no-quibble replacements if your scooter is unrepairable plus a whole host of other benefits including VIP customer care and exclusive rewards.
Complete peace of mind. So your child can enjoy their scooter for years and years. For miles of smiles. ​
Micro Scooters. Made for Adventure. Built to Last.​​

All for £14.99

All for £29.99

Terms and Conditions
We like to keep things simple, clear and transparent at Micro. We have listed out the terms and conditions of each protection plan as clearly as we can. We want to offer a service that’s honest and trouble free
EVERYDAY PROTECTION
General
1. The plan covers one scooter from the date the protection plan is taken out and is valid for one scooter for the following 3 years.
2. The plan cannot be transferred over to another scooter within the 3 year time period.
3. The protection plan does not auto-renew.
4. The protection plan can be cancelled and a full refund will be issued up to 28 days after the point of ordering.
5. If you would like to take out a protection plan for multiple scooters we can offer a 25% discount on the 2nd and 3rd plans.
3-Year Wear And Tear Guarantee – What Does This Mean?
1. Cosmetic damage is not covered. For example, if a handle grip is marked but is still fit for purpose then the wear and tear guarantee would not apply. However, if the handle grip has a piece/chuck missing then this WOULD be covered under the wear and tear guarantee.
3. The 3-year wear and tear guarantee entitles you to 1x free spare part every year of the plan I.e. 3 years.
4. You will NOT have to pay delivery charges for the part. Your replacement part will be with you within 3-4 working days.
5. You cannot roll-over your free part guarantee to following years.
3 Year VIP Engineer Support
Throughout the entirety of your plan you will have a personal customer service specialist at your disposal.
On commencement of your plan you will receive the contact details of your customer service specialist. This person will be available to you 5 days a week. You are able to contact the specialist via email, whats app, live chat or phone to take advantage of your wear and tear guarantee, answer any questions and so much more.
If your personal customer assistant leaves the company you will be assigned a new representative within 3-5 working days.
Registering Your Scooter
On commencement of your plan you will be sent a secure link in order for you to store the serial number, date stamp and make/model of your scooter/s. This ensures if your scooter is lost or stolen it can be traced back to you.
VIP Rewards
On commencement of your plan you will be sent a secure link in order for you to join the Micro VIP Club. This entitles you the opportunity to receive free product, discounts, and so much more.
LIFETIME PROTECTION
General
1. The plan covers one scooter from the date the protection plan is taken out and is valid for one scooter for the following 5 years.
2. The plan cannot be transferred over to another scooter within the 5 year time period.
3. The protection plan does not auto-renew.
4. The protection plan can be cancelled and a full refund will be issued up to 28 days after the point of ordering.
5. If you would like to take out a protection plan for multiple scooters we can offer a 25% discount on the 2nd and 3rd plans.
All specifics of the protection plan are as stated above in the Everyday Protection plan with the following additions:
New For Old Guarantee
If you believe your scooter is unable to be repaired and would like to claim under the New For Old Guarantee the following steps need to be taken:
1. A Micro engineer will inspect the scooter (either virtually or in person)
2. If the Micro engineers confirms the scooter cannot be repaired then a replacement scooter will be sent to you.
3. You are able to claim once throughout the lifetime of the plan under the new for old guarantee
4. The new scooter will be of equivalent value to the one you are swapping.