Our Delivery Options

Standard Delivery on orders under £13

£2.50

Delivered within 3-5 working days* (Mon-Sat) by Royal Mail Tracked.

*Royal Mail Tracked do not deliver on Sundays or Bank Holidays.

Standard Delivery on orders between £13 and £48.99

£4.95

Delivered within 3-5 working days* (Mon-Sat) by Royal Mail Tracked.

If parcel exceeds Royal Mail weight limits, parcel will arrive from Yodel.

*Royal Mail Tracked do not deliver on Sundays or Bank Holidays.

Standard Delivery on orders over £49

Free

  • Delivered within 3-5 working days (Mon-Sat)
  • We do not deliver on Sundays or UK Bank Holidays.

After despatch, Yodel will email/text you with:

  • Tracking link
  • 2 hour delivery window

Before your day of delivery you can use the Yodel tracking link to change the address and date of your delivery.

During your 2 hour delivery window Yodel will attempt delivery up to 3 times.

Express Delivery

£2.50

  • Delivered within 2-3 working days (Mon-Sat)
  • We do not deliver on Sundays or UK Bank Holidays.

After despatch, Yodel will email/text you with:

  • Tracking link
  • 2 hour delivery window

Before your day of delivery, you can use the Yodel tracking link to change the address and date of your delivery.

During your 2 hour delivery window Yodel will attempt delivery up to 3 times.

Next Day Delivery

£9.95 per delivery

  • Delivered the next working day when ordered before midday (Mon-Fri)
  • We do not deliver via a Next Day service on Saturdays, Sundays or UK Bank Holidays.
  • Orders placed after 3pm will be despatched the next working day and delivered the day after.

After despatch, DPD will email/text you with:

  • Tracking link
  • 2 hour delivery window

Free Next Day Delivery

Available when spending £170 or more

  • Delivered the next working day when ordered before midday (Mon-Fri)
  • We do not deliver via a Next Day service on Saturdays, Sundays or UK Bank Holidays.
  • Orders placed after midday will be despatched the next working day and delivered the day after.

After despatch, DPD will email/text you with:

  • Tracking link
  • 2 hour delivery window

Last order dates for Christmas

Christmas Delivery & Last Order Dates

Most of our orders arrive in a Micro Scooters branded box – a big brown one with our logo on the side – so if you’re keeping it a surprise, make sure no little elves are around when your parcel arrives!

To make sure your scooter or accessories arrive in time for Christmas, please check the final order dates below.

Scooter & Helmet Orders

For any order containing a scooter or helmet, please place your order by 3 pm on Monday 22 December for guaranteed Christmas delivery.

 

Accessory & Spare Part Orders

For order containing smaller accessories (like bells, ribbons, or lights), and/or spare parts ONLY please place your order by 3pm on Friday 19 December to ensure it arrives in time for Christmas.

Orders containing a scooter AND a small accessory or spare part must be placed by 3pm on Monday 22nd December.

 

Personalised Scooter Orders

Personalised scooters take a little longer as each one is made to order.

Please place your order by 3 pm on Friday 12 December to guarantee delivery before Christmas.

 

A quick reminder

We don’t deliver on Sundays or UK Bank Holidays, so please keep that in mind when ordering close to the festive period.

How your order will arrive

To save on excess packaging we pack your small items within the main box. If there are items that won’t fit neatly into one parcel we’ll dispatch as 2 parcels. Simply check the courier label on your 1st parcel to see if your delivery is 1 of 2.

Returns

We are offer 28 day returns on the majority of our products. Learn more about our returns policy.

Personalised Orders

If you have purchased a personalised scooter please be aware that your order can take up to 10 working days from the day of order placement. The order may also be split into two separate deliveries depending on which type of product you have ordered. We’ll send you despatch confirmation emails to confirm when your order is ready and has been made for you.

Northern Ireland & Republic of Ireland Delivery

Your order will be processed with an additional charge of £9.95 and shipped to you with AnPost. Orders dispatch on our 5-7 working days tracked service. Should you need to return an item please do so using our dedicated returns portal for Northern Ireland and Republic of Ireland.

Channel Islands Delivery

Please allow1 additional working dayon all orders.

Locations That Can Take a Little Longer for Delivery

Unfortunately, there are some areas that we just can’t deliver to on a next day/weekend service and can only provide our standard service. They may also take up to 3 additional working days to arrive. These include:

Aberdeen, Stirling, Inverness, Scottish Highlands, Argyll, Inverness-Shire, Western Isles, Isle of Arran, Kirkwall, Orkney, Gigha, Isley, Isle of Jura, Isle of Colonsay, Mull, Iona, Tiree, Isle of Coll, Isle of Eigg, Muck, Isle of Rhum, Isle of Canna, Shetland Islands, Guernsey, Jersey, Isles of Scilly, Isle of Man.

Adverse Weather/Circumstances Beyond our Control

These can affect the delivery time for your order. Please do bear with us under these circumstances and our couriers will do their very best to get your order to you as quickly as possible. If you have any concerns, please contact us immediately.

Delivery Issues

If you have any issues with your delivery please contact us using Live Chat or WhatsApp and we’ll be happy to help, please have your order number and delivery address to hand.

Can I Recycle My Packaging?

Micro are proud to be an eco-company and your packaging can be recycled.